Part A: Booking a Room
Paige is on the phone with Hotel ABC. 6park.com
佩姬打電話聯繫ABC飯店。
(Paige = P ; Clerk = C) 6park.com
P: Hi, I'd like to book a room at your hotel.
C: Sure. When do you need the room?
P: I'll be in town for a trade1 show on April 15. So, do you have any vacancies on the 14th?
C: Let me check. Yes, we still have some rooms available. Would you prefer to stay in a single or double room?
P: I'll be traveling alone, so a single room will be enough for me.
C: No problem. How long will you be staying with us?
P: I'll be there for the whole week.

Part A：訂房 6park.com
佩姬：嗨，我想預訂一間你們飯店的房間。
飯店人員：好的，請問您要預訂什麼時候呢？
佩姬：我四月十五日會在城裡參加貿易展，所以請問十四日有空房嗎？
飯店人員：我確認一下。有的，我們還有些空房可以預訂，您比較想入住單人房還是雙人房呢？
佩姬：我是自己一人前往，所以單人房對我來說就足夠。
飯店人員：沒問題。您會住多久呢？
佩姬：我會在那裡一整個星期。

Part B: Checking In
Paige is checking in at Hotel ABC. 6park.com
佩姬正在 ABC 飯店辦理入住。
(Paige = P ; Clerk = C) 6park.com
P: Hello. I'm checking in today. The room should be under Paige Mee, M-E-E.
C: Yes. I see you in our system. Is this your first time as a guest here?
P: At this distant location, yes. However, I am familiar with the hotel chain.
C: Great. Could I get your ID and credit card, please?
P: That's right. You need to make copies of them.
C: It'll just take a minute. In the meantime, here's your key card. 
P: Thanks. Also, I'll need help with my bags.
C: Don't worry. Our bellhops are here for just that.

Part B：辦理入住 6park.com
佩姬：你好，我今天要辦理入住，訂房姓名是佩姬．米，M-E-E。
飯店人員：好的，我在系統裡看到您的姓名了。這是您第一次入住我們飯店嗎？
佩姬：在這麼遠的地點是第一次，不過我對這間連鎖飯店很熟悉。
飯店人員：太棒了。可以請您提供身分證件和信用卡嗎？
佩姬：對，你需要印影本。
飯店人員：只要一下子就好。於此同時，這是您的房卡。
佩姬：謝謝。我還會需要請你們幫忙拿行李。
飯店人員：沒問題，行李員這就為您服務。

Part C: Checking Out
Paige is checking out of Hotel ABC. 6park.com
佩姬準備要退房。
(Paige = P ; Clerk = C) 6park.com
P: Good morning. I'm checking out.
C: OK. Let me just take a look at your bill. It says you ordered room service three times.
P: That's correct. I charged them to my room. Is there a problem?
C: Not at all. We just need to double-check any extra charges for errors.
P: I see.
C: OK, this is your copy of the bill and your receipt.
P: Great, and I want to say I really enjoyed my stay. You all do a great job here.
C: Thank you very much. We try our best.

Part C：退房 6park.com
佩姬：早安，我要辦理退房。
飯店人員：好的，我確認一下您的帳單，上面寫著您使用了三次客房服務。
佩姬：沒錯，我把款項記在房間的帳上，有什麼問題嗎？
飯店人員：完全沒有，我們只是需要再次確認額外的費用是否有誤。
佩姬：了解。
飯店人員：好，這是您的帳單影本以及您的發票。
佩姬：太好了，我想告訴你們我住得很開心，你們這裡的每項服務都非常棒。
飯店人員：非常感謝您，我們盡力做到最好。 

文件大小: 37.9 MB

PDF 下载链接：

https://vk.com/doc322500912_597127000?hash=8e7b8d9a4e96470925&dl=d06ce319b881e320e1 6park.com


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